A problem unique to the Cute editor used in WOW can result in the Member ID and Password fields disappearing in the Login window, so that members cannot login to a WOW web page. This occurs in rare cases when the Import WOW-I button resulted in some bad html code being inserted into the top of a WOW II page. This also results in a ¼” deep white bar showing to both sides at the very top of the page.
- The fix is to remove the bad lines of html code by editing the page(s) involved:
- Login by gaining access to your site by using the generic WOW login at http://wow.uscgaux.info.
- Go to the Configuration Dashboard, and edit the page in question. This will bring up the page in WOW’s Cute editor.
- Switch to HTML view in the editor instead of Normal view (select HTML on the lower left of the editor window).
- At the top of the page in HTML view, look for and delete all code between successive sets of <style type=>……</style> tags. Do this until you get to a tag <.....> that is not <style>. These problem lines at the top of the page will look something like the following examples:
<style type="text/css" isprelink="true">@import url(http://wow.uscgaux.info/cuteeditor_files/Style/SyntaxHighlighter.css);</style>
<style type="text/css">@import url(../content_cute.css);</style>
<style type="text/css">@import url(php.css);</style>
- Note that each of the problem code lines always begins with “<style type=”, and end with “</style>“. There could be anywhere from one to more than thirty of these lines that need to be stripped.
- Go to the bottom of the page, look for and delete any lines that also say the same as #4 above, starting at the last line, and working backwards to the first non-style tag.
- Save the page.
- View the unit page, and confirm that the white bar is gone, and the member login boxes appear again.